San Francisco: The good news for consumers promoting their business through the social networking application WhatsApp is that a new feature is now being introduced in this regard.
According to the World News Agency, WhatsApp management is about to introduce a new feature for business accounts. The “Message Rating Feature” for Android has been seen on the WhatsApp beta 2.21.22.7. With this feature, WhatsApp Business Accounts lets its customers know about the quality of its products and services. Consumers will be able to get one to five-star ratings for business account products.
If users don’t like a business account’s product or service, they can dislike it by clicking on one star, while a five-star rating can be given if they like it.
The feature was previously available on social media accounts, including business websites, but was not available on WhatsApp but now a ranking feature is being introduced on the app due to increasing business activity.
It is also worth noting that WhatsApp cannot see who has liked the products less or who has liked them more, meaning that this activity will take place while maintaining confidentiality under WhatsApp’s end-to-end encryption.
Initially, this feature has been introduced on beta vision IOS and will be available to users soon.
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